Emergency Support
Contact Information
Are any among you suffering? They should pray. Are any cheerful? They should sing songs of praise. Are any among you sick? They should call for the elders of the church (James 5:13-14).
As part of our commitment to the community we are here to help, and the following service providers are here to give extra support during times of need.
Emergency Support Contact Sheet
Call 000 if you are in immediate danger
LifeLine
A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Contact number: 13 11 14
Opening hours: 24/7 Support
1800RESPECT
1800RESPECT is the national domenstic, family and sexual violence counselling, information and support service.
Contact number: 1800 737 732
Opening hours: 24/7 Support
Kids Helpline
Kids Helpline is a free Australian telephone and online counselling service for young people aged between 5 and 25.
Contact number: 1800 55 1800
Opening hours: 24/7 Support
Surrey Hills Neighbourhood Centre
Address: 157 Union Road, Surrey Hills 3127
Contact number: 03 9890 2467
Opening hours: (During School term) Mon-Thur: 9:30am-3:00pm
Fri 9:30am-1:00pm
Community Support Services
Address: 1010 Whitehorse Road, Box Hill 3128
Contact number: 03 9897 9000
Opening hours: EMERGENCY RELIEF: Tues, Thurs 9:30am-2:00pm
Salvocare Eastern Box Hill
Provide a range of support and recovery services including homelessness support
Address: 31-33 Ellingworth Parade, Box HIll 3128
Contact number: 03 9890 7144
Opening hours: Mon-Fri 9:00am-5:00pm
Box Hill Dept of Health and Human Services (DHHS) (Accommodation and Housing)
Address: 883 Whitehorse Road, Box Hill 3128
Contact number: 03 9843 6000
Crisis Assessment and Treatment (CAT) Team (Emergency Mental Health Support)
The CAT Team will come to you
C/- Eastern Health Mental Health Program, Box Hill Vic 3128
Contact number: 1300 721 927
Opening hours: 8:00-10:30pm, 7 days a week
The Orange Door (domestic violence support)
Address: 30-32 Prospect Street, Box Hill Vic 3128
Contact number: 1800 354 322
Opening hours: Mon-Fri 9:00am-5:00pm
Crossway LifeCare
Services include: Professional Counselling & Psychology services (call or see website for fees); Family Violence Recovery programs supporting women and children through trauma recovery group therapy; Community Mentoring, providing trained and screened mentors to people needing support to achieve life goals; Community Pantry, providing food support for households experiencing food insecurity.
Contact: David Breen, Community Connections Team Leader
Address: 709 Highbury Road, Burwood East 3151
Email: david.breen@crosswaylifecare.org.au
Opening hours: Mon & Fri 10:00am-5:00pm;
Tues, Weds, Thur 10:00am-9:00pm;
Sat 10:00am-3:00pm
@ThePantry, Stairway Church
@ThePantry is a community pantry where visitors can access fresh food, frozen food, long life food, pet food, household cleaning items and personal care items for free.
Address: 171 Rooks Road, Vermont 3133
Email: the.pantry@stairway.org.au
Opening hours: Tues 2:00-4:00pm,
Weds 10:00am-12:00pm